Shipping policy
Thank you for shopping with ZAUVRA. We are committed to delivering your skincare products safely and efficiently. Please review our shipping policy below.
Order Processing
All orders are processed within 1–2 business days after confirmation. Orders placed on weekends or public holidays will be processed on the next working day.
Delivery Time
Estimated delivery times may vary depending on your location:
- Major Cities in Pakistan: 2–4 business days
- Other Areas: 3–7 business days
Please note that delivery times may be affected by weather conditions, public holidays, or courier delays.
Shipping Charges
Shipping charges will be displayed at checkout before completing your purchase. Promotional offers such as Free Shipping may be available on selected orders.
Order Tracking
Once your order is shipped, you will receive a confirmation message along with tracking details (if available), allowing you to monitor your package status.
Incorrect Address Information
Please ensure that your shipping details are accurate. ZAUVRA is not responsible for delays or delivery issues caused by incorrect address information provided by customers.
Delayed or Lost Orders
While we work with trusted courier partners, delivery delays may occasionally occur due to circumstances beyond our control. If your order has not arrived within the expected timeframe, please contact us.
Contact Us
ZAUVRA Customer Support
📧 Email: support@zauvra.com
📞 Phone: +92 3160462322